1. Introduction
Welcome to Neue•Camera ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use our AI-powered design tools (the "Service") and tell you about your privacy rights and how the law protects you.
This policy is designed to comply with the General Data Protection Regulation (GDPR) and relevant provisions of the EU AI Act where applicable.
2. Data Controller
Neue Camera (based in Slovakia) is the controller and responsible for your personal data. If you have any questions about this privacy policy, please contact us.
3. The Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: Includes first name, last name, username or similar identifier (managed via Clerk).
- Contact Data: Includes email address.
- Transaction Data: Includes details about payments and subscriptions (managed via Polar) and your subscription tier (Free, Pro, etc.).
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
- Usage Data: Includes information about how you use our website and services, including generation quotas, image upload history, and canvas project states.
- Content Data: Includes the text prompts you input, the images/videos you upload, and the AI-generated assets created through our Service.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Service Provision: To provide the AI generation and design tools you have requested, including processing your prompts and managing your projects.
- Account Management: To manage your registration and subscription.
- Improvement: To improve our website, products/services, marketing, and customer relationships.
- Legal Compliance: To comply with a legal or regulatory obligation.
5. AI Features and Data Processing
Our Service utilizes third-party AI models (including but not limited to Replicate and Fal.ai) to generate content.
- Input Processing: When you use our generation features, your text prompts and uploaded reference images are transmitted to these third-party providers to generate the requested output.
- Safety & Monitoring: Inputs may be processed through automated safety filters to prevent the generation of illegal or harmful content, in compliance with the EU AI Act and provider policies.
- Training: We do not use your personal private gallery images to train our own foundation models. The policies regarding data training of our third-party AI providers are governed by their respective privacy policies.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use secure cloud infrastructure (Convex, Vercel) and authentication providers (Clerk) to ensure high standards of security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Account Data: Retained as long as your account is active. You may request deletion at any time.
- Generated Content: Retained until you delete it or delete your account.
8. Cookie Policy
We use cookies and similar tracking technologies to track the activity on our Service and store certain information.
- Essential Cookies: Required for the operation of the Service (e.g., authentication).
- Analytics Cookies: Used to understand how visitors interact with the website (e.g., Vercel Analytics).
9. Third-Party Services
We utilize the following third-party service providers:
- Clerk: For authentication and user management.
- Convex: For database and file storage.
- Polar: For subscription and payment processing.
- Replicate & Fal.ai: For AI image and video generation.
- Vercel: For hosting and analytics.
10. Your Legal Rights (GDPR)
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer at hello@neue.camera.